Primary Studies References - Customer Collaboration in Software Projects

This page presents references to the primary studies selected to compose the Rapid Review entitled as: Customer Collaboration in Software Projects


[1] T. Sauvola et al. Towards Customer-Centric Software Development: A Multiple-Case Study. 41st Euromicro Conference on Software Engineering and Advanced Applications, Funchal, 2015, pp. 9-17.

[2] Burnay, Corentin, Ivan Jureta, and Stéphane Faulkner. How Stakeholders' Commitment May Affect the Success of Requirements Elicitation. SEKE, 2015.

[3] T. Juhola, M. H. Yip, S. Hyrynsalmi, T. Mäkilä and V. Leppänen. The connection of the stakeholder cooperation intensity and team agility in software development. IEEE International Conference on Management of Innovation and Technology, Singapore, 2014, pp. 199-204.

[4] Matook, Sabine, and Likoebe M. Maruping. A competency model for customer representatives in agile software development projects. MIS Quarterly Executive 13.2 (2014): 77-95.

[5] Dadfar, Hossein, Staffan Brege, and Sedigheh Sarah Ebadzadeh Semnani. Customer involvement in service production, delivery and quality: the challenges and opportunities. International Journal of Quality and Service Sciences 5.1 (2013): 46-65.

[6] Bakalova, Zornitza, and Maya Daneva. A comparative case study on clients participation in a'traditional'and in an Agile software company. Proceedings of the 12th International Conference on Product Focused Software Development and Process Improvement. ACM, 2011.

[7] Miller, Tim, et al. Engaging stakeholders with agent-oriented requirements modelling. International Workshop on Agent-Oriented Software Engineering. Springer Berlin Heidelberg, 2010.

[8] Korkala, Mikko, Minna Pikkarainen, and Kieran Conboy. A case study of customer communication in globally distributed software product development. Proceedings of the 11th International Conference on Product Focused Software. ACM, 2010.

[9] Robinson, Hugh, and Helen Sharp. Collaboration, communication and co-ordination in agile software development practice. Collaborative software engineering. Springer Berlin Heidelberg, 2010. 93-108.

[10] Hoda, Rashina, James Noble, and Stuart Marshall. Agile undercover: When customers don’t collaborate. International Conference on Agile Software Development. Springer Berlin Heidelberg, 2010.

[11] Licorish, Sherlock, Anne Philpott, and Stephen G. MacDonell. A prototype tool to support extended team collaboration in agile project feature management. (2009).

[12] X. Lu, L. Liu and L. Liu. Relationship Research Between Communication Activities and Success Indexes in Small and Medium Software Projects. First International Conference on Information Science and Engineering, Nanjing, 2009, pp. 5022-5025.

[13] Kabbedijk, Jaap, et al. Customer involvement in requirements management: lessons from mass market software development. Requirements Engineering Conference, 2009. RE'09. 17th IEEE International. IEEE, 2009.

[14] Andersen, Renate, and Anders I. Mørch. Mutual development: A case study in customer-initiated software product development. International Symposium on End User Development. Springer Berlin Heidelberg, 2009.

[15] Pikkarainen, Minna, et al. The impact of agile practices on communication in software development. Empirical Software Engineering 13.3 (2008): 303-337.

[16] Molokken-Ostvold, Kjetil, and Kristian Marius Furulund. The relationship between customer collaboration and software project overruns. Agile Conference (AGILE), 2007. IEEE, 2007.

[17] Keil, Mark, and Erran Carmel. Customer-developer links in software development. Communications of the ACM 38.5 (1995): 33-44.